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I'm having trouble with my lab files editor
I'm having trouble with my lab files editor

I don't see any files when trying to open or save

Daniel Wolf avatar
Written by Daniel Wolf
Updated over a week ago

There is a known issue with the file editor not being able to access the lab’s filesystem. When this happens, Open and Save buttons will display empty dialogs, like this:

If one of your students encounters this, please have them follow these instructions:

  1. Close the browser tab of Strigo.

  2. Wait for about 30 seconds.

  3. Navigate to the training event's URL again.

  4. Try to use the Editor again.

This is a known problem on our side, that has to do with a user trying to join an existing connection to the lab. By closing the tab and waiting a bit, the connection should be disposed and a new connection will be created when the student returns, and then the Editor and its filesystem should work fine.

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