Reboot or replace a lab

Running into issues with your lab? Reboot or Replace your lab to resolve them.

Erin Miller avatar
Written by Erin Miller
Updated over a week ago

Occasionally Instructors or learners may run into an issue with their lab. Instructors and students in Strigo can reboot their own labs. However, sometimes, rebooting doesn't work. This usually has nothing to do with Strigo, but rather because the student did something to the lab that prevents us from being able to reboot it.

Unfortunately, most of the time, this means that the lab will have to be replaced. If a lab itself is mishandled that way, there isn't much Strigo can do.

Reboot a Lab:

  1. Go to the manage attendees on your event.

  2. Tick the checkbox next to the student(s).

  3. Choose the "Select Action" box at the top.

  4. Click "Reboot", and then "Go!".

Replace a Lab:

  1. Go to the manage attendees on your event.

  2. Tick the checkbox next to the student(s).

  3. Choose the "Select Action" box at the top.

  4. Click "Replace", and then "Go!". And, replacing the environment with a fresh one means the student will lose their work up until that point.

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