# Strigo Help Center

> Help center for Strigo

## For trainers: get started here!

- [Quick start for trainers and instructional designers](https://help.strigo.io/en/articles/794112-quick-start-for-trainers-and-instructional-designers.md): A walk-through of everything you need to deliver your first training with Strigo

## For learners: get started here!

- [Quick guide for learners](https://help.strigo.io/en/articles/1879616-quick-guide-for-learners.md): Brand new to Strigo and need to know where to start
- [Attending a training event](https://help.strigo.io/en/articles/1892219-attending-a-training-event.md): You've received an invitation to learn something new. Now what?
- [Getting to know your classroom environment](https://help.strigo.io/en/articles/1892133-getting-to-know-your-classroom-environment.md): A single training environment for both lecture and lab parts of the training
- [Communicating with others during training](https://help.strigo.io/en/articles/1938811-communicating-with-others-during-training.md): How to communicate with instructors and other students during a training event
- [Using Your Lab](https://help.strigo.io/en/articles/1892239-using-your-lab.md): Your very own cloud-based lab has everything you'll need to complete the hands-on exercises
- [Tips for learners in a live class](https://help.strigo.io/en/articles/5955511-tips-for-learners-in-a-live-class.md): Tips for how to call for assistance, raise your hand to contribute, and chat with your class and directly to other learners.
- [I got a lab error. What should I do?](https://help.strigo.io/en/articles/4095238-i-got-a-lab-error-what-should-i-do.md)
- [How to open your lab in another window](https://help.strigo.io/en/articles/5662017-how-to-open-your-lab-in-another-window.md)
- [What should I do if the event is currently closed?](https://help.strigo.io/en/articles/8041961-what-should-i-do-if-the-event-is-currently-closed.md)
- [How to turn on live captions](https://help.strigo.io/en/articles/9177884-how-to-turn-on-live-captions.md): Learn how to turn on the classroom's live captions and get live transcription of the training team's audio.

## Manage training content and labs

- [Create a class template](https://help.strigo.io/en/articles/1892020-create-a-class-template.md): How to create a reusable template containing the content for your course
- [Branding](https://help.strigo.io/en/articles/10559473-branding.md): How to apply your brand to Strigo
- [Learner Satisfaction Surveys](https://help.strigo.io/en/articles/10323010-learner-satisfaction-surveys.md): Learn how to set up, distribute and track learner satisfaction surveys
- [Add lab challenges](https://help.strigo.io/en/articles/12528217-add-lab-challenges.md): Create guided lab challenges
- [Build an image in Strigo](https://help.strigo.io/en/articles/8673012-build-an-image-in-strigo.md): How to create a lab image directly in Strigo
- [Share a custom AWS image](https://help.strigo.io/en/articles/1941452-share-a-custom-aws-image.md): The process for creating a lab image you can use with Strigo
- [Create a custom Linux-based image](https://help.strigo.io/en/articles/3611243-create-a-custom-linux-based-image.md): The process for creating a Linux-based image that meets all of the requirements to run in Strigo.
- [Create a custom Windows-based image](https://help.strigo.io/en/articles/3611201-create-a-custom-windows-based-image.md): The process for creating a Windows-based image that meets all of the requirements to run in Strigo.
- [Set up Linux-based labs with a Desktop interface](https://help.strigo.io/en/articles/4248818-set-up-linux-based-labs-with-a-desktop-interface.md): Deliver training with Linux Desktop labs
- [Share a custom Azure image](https://help.strigo.io/en/articles/10385842-share-a-custom-azure-image.md): How to use an image from your Azure account in Strigo
- [Share a custom GCP image](https://help.strigo.io/en/articles/10799488-share-a-custom-gcp-image.md): How to use an image from your GCP account in Strigo
- [Inject Strigo context into your labs and exercises](https://help.strigo.io/en/articles/4242341-inject-strigo-context-into-your-labs-and-exercises.md): How to leverage Strigo's variable interpolation to provide context to your labs and exercises.
- [Configure lab interfaces](https://help.strigo.io/en/articles/4245713-configure-lab-interfaces.md): Provide your students with direct interfaces to their labs
- [Provision Labs in Multiple Regions](https://help.strigo.io/en/articles/5449304-provision-labs-in-multiple-regions.md)
- [Add web interfaces](https://help.strigo.io/en/articles/5602621-add-web-interfaces.md): How to configure and use Web Interfaces
- [Access your labs using Strigo's Dynamic DNS](https://help.strigo.io/en/articles/4275819-access-your-labs-using-strigo-s-dynamic-dns.md): How to utilize Strigo's dynamic lab DNS to access labs from other labs or the public internet
- [Secure lab configuration guide](https://help.strigo.io/en/articles/13127919-secure-lab-configuration-guide.md)
- [Add lab exercises](https://help.strigo.io/en/articles/3701049-add-lab-exercises.md): Create guided lab experiences
- [Fetch exercises and lab configurations from GitHub](https://help.strigo.io/en/articles/4951906-fetch-exercises-and-lab-configurations-from-github.md): How to Utilize Strigo’s GitHub Integration to Fetch Training Content Into Your Class Template
- [Create and start a training event](https://help.strigo.io/en/articles/1892033-create-and-start-a-training-event.md): How to schedule a training session, add training assistants, and start teaching
- [Invite learners](https://help.strigo.io/en/articles/3711940-invite-learners.md): How to invite your learners to your training on Strigo.
- [Record live events](https://help.strigo.io/en/articles/5661305-record-live-events.md): How you can record a live event within Strigo
- [Use the Classroom Navigation Template](https://help.strigo.io/en/articles/5167249-use-the-classroom-navigation-template.md)
- [Enabling live captions](https://help.strigo.io/en/articles/9177914-enabling-live-captions.md): How to set up live captioning in your classes.
- [Create an on-demand course](https://help.strigo.io/en/articles/3613127-create-an-on-demand-course.md): Building on-demand learning experience for your learners to take at their own time
- [Enroll students to an on-demand course](https://help.strigo.io/en/articles/3613456-enroll-students-to-an-on-demand-course.md)
- [Extend Enrollment for On-Demand Course](https://help.strigo.io/en/articles/5527989-extend-enrollment-for-on-demand-course.md): How to extend enrollment hours for an on-demand course
- [Remove & Edit Enrollment for On-Demand Course](https://help.strigo.io/en/articles/5742688-remove-edit-enrollment-for-on-demand-course.md): How to remove enrollment for an on-demand course as well as extend the lab and enrollment duration
- [Embed Strigo on-demand](https://help.strigo.io/en/articles/6305855-embed-strigo-on-demand.md): How to make sure Strigo on-demand labs are embedded properly for the best experience
- [Troubleshoot lab problems for on-demand learners](https://help.strigo.io/en/articles/3613632-troubleshoot-lab-problems-for-on-demand-learners.md): Help students in case something is wrong with their lab
- [Visiting a Learner's On-Demand Lab](https://help.strigo.io/en/articles/13229643-visiting-a-learner-s-on-demand-lab.md): How to use the visit lab feature to access learners' on-demand labs
- [Event report](https://help.strigo.io/en/articles/5313706-event-report.md)
- [Monthly VILT report](https://help.strigo.io/en/articles/5349654-monthly-vilt-report.md)
- [Create and manage your team](https://help.strigo.io/en/articles/1892034-create-and-manage-your-team.md): How to invite additional instructors to your team and manage them
- [Manage your billing settings](https://help.strigo.io/en/articles/1892072-manage-your-billing-settings.md): How to modify credit card settings, and see your invoices and usage
- [Partner control: allow partners to host training events](https://help.strigo.io/en/articles/2546764-partner-control-allow-partners-to-host-training-events.md): Scaling your training efforts to outside your organization

## Deliver a live class

- [Get to know your classroom environment](https://help.strigo.io/en/articles/1892124-get-to-know-your-classroom-environment.md): A training environment that helps you easily switch between lecture and lab exercises and keep your students engaged
- [Manage event communication](https://help.strigo.io/en/articles/1892122-manage-event-communication.md): Get the most out of the communication tools in the Strigo classroom
- [Video Grid View](https://help.strigo.io/en/articles/5970953-video-grid-view.md): How to access Video Grid View
- [Mute and unmute users](https://help.strigo.io/en/articles/8037075-mute-and-unmute-users.md): Audio Video Settings
- [Present slides](https://help.strigo.io/en/articles/1892081-present-slides.md): How to move through your slide-deck in the classroom
- [Use the whiteboard](https://help.strigo.io/en/articles/1892106-use-the-whiteboard.md): Pass dynamic pieces of information not found in your presentation
- [Share code snippets](https://help.strigo.io/en/articles/1892110-share-code-snippets.md): Your way to share pieces of code for students to use throughout training
- [Use your lab](https://help.strigo.io/en/articles/1892112-use-your-lab.md): Find your way around your own lab
- [Share your screen](https://help.strigo.io/en/articles/1892117-share-your-screen.md): Share a single app or your entire screen with the rest of the classroom
- [Administrate a training event](https://help.strigo.io/en/articles/1892123-administrate-a-training-event.md): Control classroom and event settings only available to the host of the event
- [Monitor your learners' engagement level and classroom activity](https://help.strigo.io/en/articles/3615189-monitor-your-learners-engagement-level-and-classroom-activity.md): Get a clear picture of what is going on in the classroom during training
- [View learners’ labs in real time](https://help.strigo.io/en/articles/5228210-view-learners-labs-in-real-time.md): Thumbnail View allows you to view your learners’ labs in real time.
- [Manage and assist learners](https://help.strigo.io/en/articles/1892118-manage-and-assist-learners.md): How to assist students in their lab
- [Reboot or replace a lab](https://help.strigo.io/en/articles/5905009-reboot-or-replace-a-lab.md): Running into issues with your lab? Reboot or Replace your lab to resolve them.
- [Use breakout rooms](https://help.strigo.io/en/articles/5296375-use-breakout-rooms.md): Improve classroom engagement and allow learners to brainstorm with Breakout Rooms
- [Troubleshooting lab errors](https://help.strigo.io/en/articles/5066845-troubleshooting-lab-errors.md): How to save time by troubleshooting basic lab issues
- [I'm having trouble with my lab files editor](https://help.strigo.io/en/articles/2362384-i-m-having-trouble-with-my-lab-files-editor.md): I don't see any files when trying to open or save
- [Distorted Slides](https://help.strigo.io/en/articles/6827423-distorted-slides.md): Distorted slides in Chrome
- [My instructor lab is slow/unresponsive \(On large events\)](https://help.strigo.io/en/articles/9244995-my-instructor-lab-is-slow-unresponsive-on-large-events.md): A quick workaround to help overcome performance issues with instructor labs

## Integrations

- [Strigo's REST API](https://help.strigo.io/en/articles/2433108-strigo-s-rest-api.md): How do I go about using the REST API for integrating with Strigo?
- [Strigo's Subscriptions API](https://help.strigo.io/en/articles/5685041-strigo-s-subscriptions-api.md): How to use Strigo's Subscriptions API to subscribe to events happening in Strigo
- [Strigo's IP addresses](https://help.strigo.io/en/articles/5602743-strigo-s-ip-addresses.md): IP addresses used by Strigo
- [SSO access for learners](https://help.strigo.io/en/articles/6018814-sso-access-for-learners.md)
- [Zapier integration](https://help.strigo.io/en/articles/5684961-zapier-integration.md): Using Strigo's Zapier integration to automate your training operations
- [Slack integration](https://help.strigo.io/en/articles/2255483-slack-integration.md): Notifying a Slack channel on Strigo events
- [Get started with LMS integrations](https://help.strigo.io/en/articles/8658537-get-started-with-lms-integrations.md)
- [Embed a Strigo lab in a Skilljar lesson](https://help.strigo.io/en/articles/8651841-embed-a-strigo-lab-in-a-skilljar-lesson.md): How to include a Strigo lab as an iFrame in a Skilljar course
- [Enroll Skilljar users in Strigo](https://help.strigo.io/en/articles/8650932-enroll-skilljar-users-in-strigo.md): How to create an enrollment in Strigo every time a user enrolls to a course in Skilljar
- [Create a Skilljar live event with the Strigo classroom](https://help.strigo.io/en/articles/8652291-create-a-skilljar-live-event-with-the-strigo-classroom.md): How to link a live event in Skilljar to the matching Strigo live event
- [Report attendance from Strigo to Skilljar](https://help.strigo.io/en/articles/8925176-report-attendance-from-strigo-to-skilljar.md): How to feed attendance data into Skilljar

## FAQ

- [Can I change my account's name?](https://help.strigo.io/en/articles/5468465-can-i-change-my-account-s-name.md)
- [How to pull your machine info?](https://help.strigo.io/en/articles/5423950-how-to-pull-your-machine-info.md)
- [How to configure the hard drive on my machine?](https://help.strigo.io/en/articles/5423365-how-to-configure-the-hard-drive-on-my-machine.md)
- [A/V troubleshooting](https://help.strigo.io/en/articles/5350095-a-v-troubleshooting.md): Audio video troubleshooting, network connection indications and common errors.
- [Can I copy-paste in desktop lab machines?](https://help.strigo.io/en/articles/5208162-can-i-copy-paste-in-desktop-lab-machines.md)
- [What to do if I cannot access my on-demand environment?](https://help.strigo.io/en/articles/3869901-what-to-do-if-i-cannot-access-my-on-demand-environment.md): Successfully registered but still cannot access the environment?
- [I have a problem with audio/video in a live class.](https://help.strigo.io/en/articles/4169296-i-have-a-problem-with-audio-video-in-a-live-class.md): This article offers way to fix the problem by yourself.
- [Can I use a lab image based on an AWS Marketplace AMI?](https://help.strigo.io/en/articles/3911618-can-i-use-a-lab-image-based-on-an-aws-marketplace-ami.md): Utilize AWS's massive AMI selection to your benefit
- [I got a lab error. What should I do?](https://help.strigo.io/en/articles/4087980-i-got-a-lab-error-what-should-i-do.md)
- [Can I run an event with multiple trainers?](https://help.strigo.io/en/articles/3627061-can-i-run-an-event-with-multiple-trainers.md)
- [How are lab networks configured in Strigo?](https://help.strigo.io/en/articles/3898193-how-are-lab-networks-configured-in-strigo.md): Understanding network access in Strigo's labs
- [Can I extend the time in my on-demand lab?](https://help.strigo.io/en/articles/3627040-can-i-extend-the-time-in-my-on-demand-lab.md): What to do if you don't have enough time to complete your exercise
- [Can I set up more than one lab resource per student?](https://help.strigo.io/en/articles/3286090-can-i-set-up-more-than-one-lab-resource-per-student.md): Set up multiple VMs per student lab
- [Can I extend a live training event after it started?](https://help.strigo.io/en/articles/3162278-can-i-extend-a-live-training-event-after-it-started.md): Extending your live training event will give you and your learners more time in the learning environment and labs
- [I am getting video with no audio, what should I do?](https://help.strigo.io/en/articles/2760775-i-am-getting-video-with-no-audio-what-should-i-do.md): Let's get this fixed!
- [Does Strigo provide a REST API?](https://help.strigo.io/en/articles/2532911-does-strigo-provide-a-rest-api.md): So that you can automate.. stuff
- [Asked to reset your password and didn't get the email?](https://help.strigo.io/en/articles/2036527-asked-to-reset-your-password-and-didn-t-get-the-email.md)
- [Can I copy and paste text in the lab console?](https://help.strigo.io/en/articles/1981211-can-i-copy-and-paste-text-in-the-lab-console.md)
- [I'm having trouble with the video in the classroom. What should I do?](https://help.strigo.io/en/articles/1981038-i-m-having-trouble-with-the-video-in-the-classroom-what-should-i-do.md): Let's get this fixed!
- [Can I run multiple training events simultaneously?](https://help.strigo.io/en/articles/1971534-can-i-run-multiple-training-events-simultaneously.md)
- [Can I belong to more than one organization?](https://help.strigo.io/en/articles/1892076-can-i-belong-to-more-than-one-organization.md)
- [Can I change a training event's host?](https://help.strigo.io/en/articles/1876424-can-i-change-a-training-event-s-host.md)
- [Can I dial-in to a training event?](https://help.strigo.io/en/articles/1876408-can-i-dial-in-to-a-training-event.md)
- [Which types of labs do you provide?](https://help.strigo.io/en/articles/1876407-which-types-of-labs-do-you-provide.md)
- [How many instructors can I add to my training organization?](https://help.strigo.io/en/articles/1876399-how-many-instructors-can-i-add-to-my-training-organization.md)
- [Can I host public events?](https://help.strigo.io/en/articles/1876395-can-i-host-public-events.md)
- [Can I change my account's email?](https://help.strigo.io/en/articles/1876392-can-i-change-my-account-s-email.md)
- [Can I change my account's password?](https://help.strigo.io/en/articles/1876383-can-i-change-my-account-s-password.md)
- [Can I invite other instructors to help me teach?](https://help.strigo.io/en/articles/1876380-can-i-invite-other-instructors-to-help-me-teach.md)
- [I received a link to an event and want to attend. What do I do?](https://help.strigo.io/en/articles/1876373-i-received-a-link-to-an-event-and-want-to-attend-what-do-i-do.md)
- [How many training events can I create in my account?](https://help.strigo.io/en/articles/1876372-how-many-training-events-can-i-create-in-my-account.md)
- [How many class templates can I create in my account?](https://help.strigo.io/en/articles/1876371-how-many-class-templates-can-i-create-in-my-account.md)
- [How many attendees can attend a single event?](https://help.strigo.io/en/articles/1876369-how-many-attendees-can-attend-a-single-event.md)
- [What types of payment do you accept?](https://help.strigo.io/en/articles/1876350-what-types-of-payment-do-you-accept.md)
- [Why can't I sign in with my email or Google account?](https://help.strigo.io/en/articles/1876332-why-can-t-i-sign-in-with-my-email-or-google-account.md)
- [What's required to run Strigo?](https://help.strigo.io/en/articles/1876349-what-s-required-to-run-strigo.md): System and Network requirements
- [Which browsers are supported by Strigo?](https://help.strigo.io/en/articles/1876325-which-browsers-are-supported-by-strigo.md)
- [How can I use my own lab images?](https://help.strigo.io/en/articles/1876326-how-can-i-use-my-own-lab-images.md)
- [How to change your keyboard language settings](https://help.strigo.io/en/articles/5661984-how-to-change-your-keyboard-language-settings.md): Update your keyboard language settings
- [Strigo says it cannot connect to my lab. What should I do?](https://help.strigo.io/en/articles/4732723-strigo-says-it-cannot-connect-to-my-lab-what-should-i-do.md): You see an error stating that "We have encountered a technical issue while connecting to your lab". What now?
- [Enable Camera and Microphone](https://help.strigo.io/en/articles/6173366-enable-camera-and-microphone.md): How to enable your camera and microphone on Google Chrome, Windows 10 and 11
- [What's the required screen resolution for Strigo to run?](https://help.strigo.io/en/articles/4701885-what-s-the-required-screen-resolution-for-strigo-to-run.md)
- [User Role Permissions](https://help.strigo.io/en/articles/5955394-user-role-permissions.md): Breaks down which each user role in Strigo has the ability to do.
- [Do we have a range of IPs allowed to use?](https://help.strigo.io/en/articles/5468474-do-we-have-a-range-of-ips-allowed-to-use.md)
- [Log in to a desktop-based Windows machine with a custom password](https://help.strigo.io/en/articles/9744961-log-in-to-a-desktop-based-windows-machine-with-a-custom-password.md)
- [Log in to a Windows lab with a custom user](https://help.strigo.io/en/articles/9745016-log-in-to-a-windows-lab-with-a-custom-user.md)
- [Creating a Strigo Login](https://help.strigo.io/en/articles/5132278-creating-a-strigo-login.md): In this article we will provide you with step by Step Instructions on how to create your Strigo login to enter the Strigo classroom.