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FAQ
A list of the most commonly asked questions (and even some answers)
+1
43 articles in this collection
Written by
Ben Shoval,
Nir Cohen,
Daniel Wolf
and 1 other
Can I change my account's name?
Written by
Erin Miller
Updated over a week ago
How to pull your machine info?
Written by
Erin Miller
Updated over a week ago
How to configure the hard drive on my machine?
Written by
Erin Miller
Updated over a week ago
A/V troubleshooting
Audio video troubleshooting, network connection indications and common errors.
Written by
Erin Miller
Updated over a week ago
Can I copy-paste in desktop lab machines?
Written by
Daniel Wolf
Updated over a week ago
What to do if I cannot access my on-demand environment?
Successfully registered but still cannot access the environment?
Written by
Ben Shoval
Updated over a week ago
I have a problem with audio/video in a live class.
This article offers way to fix the problem by yourself.
Written by
Daniel Wolf
Updated over a week ago
Can I use a lab image based on an AWS Marketplace AMI?
Utilize AWS's massive AMI selection to your benefit
Written by
Nir Cohen
Updated over a week ago
I got a lab error. What should I do?
Written by
Nir Cohen
Updated over a week ago
Can I run an event with multiple trainers?
Written by
Ben Shoval
Updated over a week ago
How are lab networks configured in Strigo?
Understanding network access in Strigo's labs
Written by
Nir Cohen
Updated over a week ago
Can I extend the time in my on-demand lab?
What to do if you don't have enough time to complete your exercise
Written by
Ben Shoval
Updated over a week ago
Can I set up more than one lab resource per student?
Set up multiple VMs per student lab
Written by
Ben Shoval
Updated over a week ago
Can I extend a live training event after it started?
Extending your live training event will give you and your learners more time in the learning environment and labs
Written by
Ben Shoval
Updated over a week ago
I am getting video with no audio, what should I do?
Let's get this fixed!
Written by
Ben Shoval
Updated over a week ago
Does Strigo provide a REST API?
So that you can automate.. stuff
Written by
Nir Cohen
Updated over a week ago
Asked to reset your password and didn't get the email?
Written by
Nir Cohen
Updated over a week ago
Can I copy and paste text in the lab console?
Written by
Ben Shoval
Updated over a week ago
I'm having trouble with the video in the classroom. What should I do?
Let's get this fixed!
Written by
Ben Shoval
Updated over a week ago
Can I run multiple training events simultaneously?
Written by
Ben Shoval
Updated over a week ago
Can I belong to more than one organization?
Written by
Nir Cohen
Updated over a week ago
Can I change a training event's host?
Written by
Nir Cohen
Updated over a week ago
Can I dial-in to a training event?
Written by
Nir Cohen
Updated over a week ago
Which types of labs do you provide?
Written by
Nir Cohen
Updated over a week ago
How many instructors can I add to my training organization?
Written by
Nir Cohen
Updated over a week ago
Can I host public events?
Written by
Nir Cohen
Updated over a week ago
Can I change my account's email?
Written by
Nir Cohen
Updated over a week ago
Can I change my account's password?
Written by
Nir Cohen
Updated over a week ago
Can I invite other instructors to help me teach?
Written by
Nir Cohen
Updated over a week ago
I received a link to an event and want to attend. What do I do?
Written by
Nir Cohen
Updated over a week ago
How many training events can I create in my account?
Written by
Nir Cohen
Updated over a week ago
How many class templates can I create in my account?
Written by
Nir Cohen
Updated over a week ago
How many attendees can attend a single event?
Written by
Nir Cohen
Updated over a week ago
What types of payment do you accept?
Written by
Nir Cohen
Updated over a week ago
Why can't I sign in with my email or Google account?
Written by
Nir Cohen
Updated over a week ago
What's required to run Strigo?
System and Network requirements
Written by
Nir Cohen
Updated over a week ago
Which browsers are supported by Strigo?
Written by
Nir Cohen
Updated over a week ago
How can I use my own lab images?
Written by
Nir Cohen
Updated over a week ago
How to change your keyboard language settings
Update your keyboard language settings
Written by
Erin Miller
Updated over a week ago
General
Strigo says it cannot connect to my lab. What should I do?
You see an error stating that "We have encountered a technical issue while connecting to your lab". What now?
Written by
Nir Cohen
Updated over a week ago
Enable Camera and Microphone
How to enable your camera and microphone on Google Chrome, Windows 10 and 11
Written by
Erin Miller
Updated over a week ago
What's the required screen resolution for Strigo to run?
Written by
Nir Cohen
Updated over a week ago
Instructors
User Role Permissions
Breaks down which each user role in Strigo has the ability to do.
Written by
Erin Miller
Updated over a week ago