FAQ
A list of the most commonly asked questions (and even some answers)
By Nir and 4 others5 authors47 articles
- Can I change my account's name?
- How to pull your machine info?
- How to configure the hard drive on my machine?
- A/V troubleshooting
- Can I copy-paste in desktop lab machines?
- What to do if I cannot access my on-demand environment?
- I have a problem with audio/video in a live class.
- Can I use a lab image based on an AWS Marketplace AMI?
- I got a lab error. What should I do?
- Can I run an event with multiple trainers?
- How are lab networks configured in Strigo?
- Can I extend the time in my on-demand lab?
- Can I set up more than one lab resource per student?
- Can I extend a live training event after it started?
- I am getting video with no audio, what should I do?
- Does Strigo provide a REST API?
- Asked to reset your password and didn't get the email?
- Can I copy and paste text in the lab console?
- I'm having trouble with the video in the classroom. What should I do?
- Can I run multiple training events simultaneously?
- Can I belong to more than one organization?
- Can I change a training event's host?
- Can I dial-in to a training event?
- Which types of labs do you provide?
- How many instructors can I add to my training organization?
- Can I host public events?
- Can I change my account's email?
- Can I change my account's password?
- Can I invite other instructors to help me teach?
- I received a link to an event and want to attend. What do I do?
- How many training events can I create in my account?
- How many class templates can I create in my account?
- How many attendees can attend a single event?
- What types of payment do you accept?
- Why can't I sign in with my email or Google account?
- What's required to run Strigo?
- Which browsers are supported by Strigo?
- How can I use my own lab images?
- How to change your keyboard language settings
- Strigo says it cannot connect to my lab. What should I do?
- Enable Camera and Microphone
- What's the required screen resolution for Strigo to run?
- User Role Permissions
- Do we have a range of IPs allowed to use?
- Log in to a desktop-based Windows machine with a custom password
- Log in to a Windows lab with a custom user
- Creating a Strigo Login
