Strigo

Can I change my account's name?

How to pull your machine info?

How to configure the hard drive on my machine?

Audio video troubleshooting, network connection indications and common errors.

A/V troubleshooting

Can I copy-paste in desktop lab machines?

Successfully registered but still cannot access the environment?

What to do if I cannot access my on-demand environment?

This article offers way to fix the problem by yourself.

I have a problem with audio/video in a live class.

Utilize AWS's massive AMI selection to your benefit

Can I use a lab image based on an AWS Marketplace AMI?

I got a lab error. What should I do?

Can I run an event with multiple trainers?

Understanding network access in Strigo's labs

How are lab networks configured in Strigo?

What to do if you don't have enough time to complete your exercise

Can I extend the time in my on-demand lab?

Can I set up more than one lab resource per student?

Extending your live training event will give you and your learners more time in the learning environment and labs

Can I extend a live training event after it started?

I am getting video with no audio, what should I do?

Does Strigo provide a REST API?

Asked to reset your password and didn't get the email?

Can I copy and paste text in the lab console?

I'm having trouble with the video in the classroom. What should I do?

Can I run multiple training events simultaneously?

Can I belong to more than one organization?

Can I change a training event's host?

Can I dial-in to a training event?

Which types of labs do you provide?

How many instructors can I add to my training organization?

Can I host public events?

Can I change my account's email?

Can I change my account's password?

Can I invite other instructors to help me teach?

I received a link to an event and want to attend. What do I do?

How many training events can I create in my account?

How many class templates can I create in my account?

How many attendees can attend a single event?

What types of payment do you accept?

Why can't I sign in with my email or Google account?

What's required to run Strigo?

Which browsers are supported by Strigo?

How can I use my own lab images?

How to change your keyboard language settings

You see an error stating that "We have encountered a technical issue while connecting to your lab". What now?

Strigo says it cannot connect to my lab. What should I do?

How to enable your camera and microphone on Google Chrome, Windows 10 and 11

Enable Camera and Microphone

What's the required screen resolution for Strigo to run?

Breaks down which each user role in Strigo has the ability to do.

User Role Permissions

Do we have a range of IPs allowed to use?

Log in to a desktop-based Windows machine with a custom password

Log in to a Windows lab with a custom user

In this article we will provide you with step by Step Instructions on how to create your Strigo login to enter the Strigo classroom.

Creating a Strigo Login

Nir Cohen

Ben Shoval

Daniel Wolf

A list of the most commonly asked questions (and even some answers)

Service Status

Application Website

Main Website

Find answers and get help from Intercom Support and Community Experts

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